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Networking & Cisco

Cisco 210-060 CICD: Implementing Cisco Collaboration Devices Online Training Course

Our Cisco 210-060 CICD Implementing Cisco Collaboration Devices Course prepares you to implement telephony, mobility & Cisco UC features.

DurationSelf-paced online learning
LevelProfessional development
Access12 months online access
Course content5 modules
One-time payment Get complete course access

Original price was: £144.00.Current price is: £71.00. inc VAT

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About this course

What the Cisco 210-060 CICD: Implementing Cisco Collaboration Devices course covers

Everything in Cisco 210-060 CICD: Implementing Cisco Collaboration Devices is delivered online and on demand - no classroom, no cohort, no waiting list. The material is split into 5 modules you can stop and restart at will. Your login lasts 12 months, which is long enough to come back to a section when the subject turns up at work.

The course works through Introducing Cisco Collaboration Architecture, Telephony And Call Routing, Preparing The Network And Phone Behavior and CUCM Administration Interfaces. Another 1 modules follow, and the Modules tab lists every one of them.

Nothing is required to enrol, and the content is aimed at the job rather than at a syllabus. We list 12 Networking & Cisco courses, of which 7 sit at Professional development. Completing it earns a certificate you can download - useful as evidence of training, and not the same thing as a graded qualification.

Worth knowing before you buy: There is no CPD accreditation attached, which matters only if somebody has specifically asked you for it.

Full course details from the training provider

This course focuses on providing the skills and knowledge necessary to implement Cisco Collaboration and UC Solutions. We cover administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance. This course covers several video labs of the day to day administration of a Cisco UC solution, and shows candidates step by step procedures to complete the common tasks associated with the day-to-day administration of a Cisco Collaboration solution while preparing for the CICD exam.

  • Describe the components of a Cisco Collaboration solution, and identify call flows and signaling types
  • Provide an overview interfaces for both administration and end-users in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service.
  • Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Describe telephony features supported in CUCM and CUCME
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features
  • Describe how to maintain a Cisco Collaboration Solution

Course Outline

Module 1 Introducing Cisco Collaboration Architecture

  • 1.1 Course Introduction
  • 1.2 Introducing Cisco Collaboration Architecture Part 1„
  • 1.3 Introducing Cisco Collaboration Architecture Part 2
  • 1.4 Small To MidSize Business Part 1
  • 1.5 Small To MidSize Business Part 2
  • 1.6 Small To MidSize Business Part 3
  • 1.7 Cisco Unified Communications Manager Part 1
  • 1.8 Cisco Unified Communications Manager Part 2
  • 1.9 Cisco Unified Communications Manager Part 3
  • 1.10 Cisco Unified Connection
  • 1.11 Lab Introduction

Module 2 Telephony And Call Routing

  • 2.1 Telephony 101 Part 1
  • 2.2 Telephony 101 Part 2
  • 2.3 Telephony 101 Part 3
  • 2.4 Telephony 101 Part 4
  • 2.5 Telephony 101 Part 5
  • 2.6 Telephony 101 Part 6
  • 2.7 Call Routing101Part 1
  • 2.8 Call Routing101Part 2
  • 2.9 VoIP Call Routing 101
  • 2.10 Call Routing With DNS
  • 2.11 Deployment Scenarios Part 1
  • 2.12 Deployment Scenarios Part 2
  • 2.13 Deployment Scenarios Part 3
  • 2.14 Gateway Call Routing Basics Part 1
  • 2.15 Gateway Call Routing Basics Part 2
  • 2.16 Gateway Call Routing Basics Part 3
  • 2.17 Gateway Call Routing Basics Part 4
  • 2.18 Configuring The Gateway Lab Part 1
  • 2.19 Configuring The Gateway Lab Part 2

Module 3 Preparing The Network And Phone Behavior

  • „„3.1 Preparing The Network For Voices Part 1„„
  • 3.2 Preparing The Network For Voices Part 2„
  • 3.3 IP Phone Behavior
  • 3.4 Configuring The LAN Lab
  • 3.5 Standing Up The Platform Lab
  • 3.6 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 1
  • 3.7 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 2
  • 3.8 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 3
  • 3.9 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 4
  • 3.10 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 5
  • 3.11 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 6
  • 3.12 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 7
  • 3.13 Using OVA Templates To Deploy Prime Collaboration Provisioning Lab Part 1
  • 3.14 Using OVA Templates To Deploy Prime Collaboration Provisioning Lab Part 2

Module 4 CUCM Administration Interfaces

  • „„4.1 CUCM Administration Interfaces Part 1„„
  • 4.2 CUCM Administration Interfaces Part 2
  • 4.3 CUCM Stand Up
  • 4.4 CUCM Stand Up Lab
  • 4.5 End User Interfaces
  • 4.6 End User Configuration Lab
  • 4.7 AD Integration Lab
  • 4.8 End Point Implementation Part 1
  • 4.9 End Point Implementation Part 2
  • 4.10 IMP Integration Lab
  • 4.11 CUC Integration Lab Part 1
  • 4.12 CUC Integration Lab Part 2
  • 4.13 IP Communicator Lab
  • 4.14 Profiles And Templates Lab
  • 4.15 CUCME Phone Configuration
  • 4.16 Configuring CUCME Lab Part 1
  • 4.17 Configuring CUCME Lab Part 2
  • 4.18 CUCM EndUser Portal Lab
  • 4.19 Configuring CUCM Phones From Scratch
  • 4.20 Configuring Cisco SX20 Codec Part 1
  • 4.21 Configuring Cisco SX20 Codec Part 2

Module 5 Call Configuration

  • 5.1 Advanced Call Coverage Part 1
  • 5.2 Advanced Call Coverage Part 2
  • 5.3 Advanced Call Coverage Part 3
  • 5.4 Call Coverage Lab Part 1
  • 5.5 Call Coverage Lab Part 2
  • 5.6 Call Coverage Lab Part 3
  • 5.7 Call Coverage Lab Part 4
  • 5.8 Call Coverage Lab Part 5
  • 5.9 Calling Constrictions And COS Part 1
  • 5.10 Calling Constrictions And COS Part 2
  • 5.11 Implementing Class Of Control Lab Part 1
  • 5.12 Implementing Class Of Control Lab Part 2
  • 5.13 Connecting To The PSTN Part 1
  • 5.14 Configuring Voice Gateway Features Lab Part 1
  • 5.15 Configuring Voice Gateway Features Lab Part 2
  • 5.16 Configuring Voice Gateway Features Lab Part 3
  • 5.17 Connecting To The PSTN Part 2
  • 5.18 PSTN Calling And Digit Manipulation Lab Part 1
  • 5.19 PSTN Calling And Digit Manipulation Lab Part 2
  • 5.20 PSTN Dial Plan Configuration Lab Part 1
  • 5.21 PSTN Dial Plan Configuration Lab Part 2
  • 5.22 Course Conclusion

What you will learn

Learning outcomes

  • Module 1 Introducing Cisco Collaboration Architecture
  • Module 2 Telephony And Call Routing
  • Module 3 Preparing The Network And Phone Behavior
  • Module 4 CUCM Administration Interfaces
  • Module 5 Call Configuration
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