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Dental & Medical

Medical Secretary Diploma (Level 2) Online Training Course

This Medical Secretary Diploma (CPD certified - Level 2) would suit anyone intereted in changing career into this challenging role.

Duration10 hours
LevelLevel 2
AccessLearn online at your own pace
Course content16 modules
One-time payment Get complete course access

Original price was: £119.00.Current price is: £35.00. inc VAT

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About this course

What the Medical Secretary Diploma (Level 2) covers

This is an online dental & medical course you work through in your own time, on a phone, tablet or laptop. There are 16 modules to work through, and most people give it 10 hours in total. You are not racing an expiry date, which is the difference between finishing a course and abandoning it.

Expect to cover Introduction, Job Role and Responsibilities, How to manage Appointment Scheduling, Filing Systems in Medical Offices and Patient Confidentiality in the Healthcare Industry. 12 more modules follow those, all named on the Modules tab.

You do not need a background in dental & medical - the first modules build it for you. It is one of 40 Dental & Medical courses on the site. It is one of the longer ones in the subject, so budget an evening rather than a lunch break. The course is CPD accredited, so the time counts towards a CPD record, and your certificate is available to download as soon as you finish.

What this course is not: If you already work in dental & medical day to day, expect the early material to feel familiar.

Buyer guide

Is this the right course for you?

Best fit

Medical Secretary Diploma (Level 2) is a sensible shortlist choice when you want a structured route through the published syllabus rather than a general overview of the whole subject. Its 16-module plan starts with Introduction, Job Role and Responsibilities and How to manage Appointment Scheduling, which gives you a clear indication of the assumed starting point. That shape is likely to be most useful for dental nurses, practice staff and healthcare assistants whose training need matches those topics. It is a weaker fit if you only need one isolated skill, or if an employer has specified a different standard, awarding body or practical assessment. Before buying, compare that requirement with the final modules on Law, Medical Services and Ethics and Career Information and Prospects as well as the course title.

How to use the syllabus

Treat the module list as a study plan, not just a contents page. Begin with Introduction, Job Role and Responsibilities and How to manage Appointment Scheduling and note any terms or processes you need to revisit. Around the middle, Information Technology and Computers acts as a useful checkpoint: if you can explain that material without looking back, move on; if not, repeat the preceding section before adding more. The later work on Law, Medical Services and Ethics and Career Information and Prospects is where you can test whether the earlier ideas connect. After each block, write a short example from your own work or a realistic scenario. That simple retrieval step makes self-paced learning more useful than clicking straight through to completion.

Check before enrolling

The listed study time is 10 hours; reserve more time if the subject is new to you or you plan to make detailed notes. No fixed access period is stated in the validated course facts; ask us before enrolling if a deadline matters to your plans. A downloadable or printable completion certificate is described, but it records course completion rather than replacing a regulated qualification. The course carries a CPD accreditation reference; still check that your employer or professional body accepts this exact course for the purpose you have in mind.

Full course details from the training provider

A medical secretary is a very important person in any practice in the United Kingdom. You are the first point of contact for a patient, you are responsible for taking appointments and ensuring you provide the doctor with the backup that they need to provide the best level of patient care on a daily basis. You may have a passion for caring for people, you may want to try a different avenue in your career or you may be looking for a chance to put your organisational skills to the test.

Introduction to Medical Secretary Diploma

The medical secretary diploma is an information packed course designed to provide you with valuable insights, information and skills you will need to complete your job on a daily basis in the medical industry. This course is studied online using any device, as long as you have access to the internet. The benefit to this is that you can study from anywhere at any time.

Due to the fact that you study this diploma online, you can study at your own pace and can choose to study full time at home and complete the course within days or you can work full time, study in the evenings and take your time to complete the course and pass the test with ease and confidence.

During your study experience, you will have access to online support. In addition to this, all your modules will be available to you 24/7. This means if you ever want to revisit the course and refresh your memory, you will be able to go back and enjoy each module all over again with ease.

Once you have successfully completed the course, you will need to pass the multiple choice test and on passing you will be able to download and print your certificate immediately. What you will enjoy is that all certificates are verifiable and potential employers can visit the website and type in the certificate number to confirm your credentials.

What you will learn

This course will provide you with the knowledge and insight you need to secure a secretarial position in the medical industry. If you are looking for a new avenue to use your skills or you are looking for a career that will provide you with a rewarding experience, then you may want to read on to identify what you can learn by completing the medical secretary diploma online.

  • Identify what a medical secretary does, what your duties will entail each day, the job profile and the attributes needed.
  • Get insider tips on how to manage appointment bookings, why scheduling is so important, setting reminders and more.
  • Learn the filing systems used in medical offices, tips to setting up an effective filing system, along with the different filing systems you may choose to use to make your day more productive.
  • Understand the importance of patient confidentiality. This module will give you an insight into patient confidentiality and what it involves, along with the difference between patient confidentiality and patient privacy.
  • Learn the importance of medical records. In this module you will learn the purpose and benefits that medical records provide.
  • Identify the different medical jargon and terminology so that you are not left behind.
  • Learn about the information technology used in the medical profession along with basic computer use to electronic prescriptions, patient registrations and more.
  • Get an understanding on why information technology is so important in the medical profession.
  • Learn management for medical records.
  • Understand the importance of health and safety in the workplace.
  • Learn about supplies and inventory management.
  • Identify what communication skills you will need to be an effective medical secretary.

Benefits

This medical secretary diploma is guaranteed to provide you with the knowledge and skills you need to manage your career effectively. This course will provide you with a host of benefits, these include:

  • Study online at your own pace and in your own time.
  • Study using any device – computer, laptop, tablet or phone.
  • Industry recognised certificate issued on successful completion and passing of the course.
  • Certificate is verifiable.
  • The course is broken into easy to learn and manage modules which are brimming with essential and useful information.
  • Lifetime access to modules.
  • Online support during studies.


Who can take the course?
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

What is the structure of the course?
The course is broken down into 16 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

Where / when can I study the course?
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Is there a test at the end of the course?
Once you have completed all modules there is a multiple choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken a time and location of your choosing.

What is the pass mark for the final test?
The pass mark for the test is 70%. If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

When will I receive my certificate?
Once you have completed your test you can log in to your account and download/print your certificate any time you need it.

How long does it take to complete the course?
We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.

Medical Secretary Diploma (Level 2) course content

  • Module 1: Introduction, Job Role and Responsibilities
  • Module 2 : How to manage Appointment Scheduling
  • Module 3 : Filing Systems in Medical Offices
  • Module 4 : Patient Confidentiality in the Healthcare Industry
  • Module 5 : Definition, Purpose and Benefits of Medical Records
  • Module 6 : Understanding Medical Terminology and Jargon
  • Module 7 : Information Technology and Computer Usage in Healthcare Administration
  • Module 8 : Information Technology and Computers
  • Module 9 : Medical Records Management
  • Module 10 : Health and Safety in a Healthcare Setting
  • Module 11 : Supplies and Inventory Management and Administration
  • Module 12 : Communication Skills in a Medical Office
  • Module 13 : Communication Skills in a Medical Office Part II
  • Module 14 : Law, Medical Services and Ethics
  • Module 15: Medical (Clinical) Coding, Billing and Important Aspects of Medical Administration
  • Module 16: Career Information and Prospects

Medical Secretary Diploma (Level 2) course details

  • Course Access: Lifetime
  • Exams Included: Yes
  • Compatibility: All major devices / browsers

What you will learn

Learning outcomes

This course will provide you with the knowledge and insight you need to secure a secretarial position in the medical industry. If you are looking for a new avenue to use your skills or you are looking for a career that will provide you with a rewarding experience, then you may want to read on to identify what you can learn by completing the medical secretary diploma online.

  • Identify what a medical secretary does, what your duties will entail each day, the job profile and the attributes needed.
  • Get insider tips on how to manage appointment bookings, why scheduling is so important, setting reminders and more.
  • Learn the filing systems used in medical offices, tips to setting up an effective filing system, along with the different filing systems you may choose to use to make your day more productive.
  • Understand the importance of patient confidentiality. This module will give you an insight into patient confidentiality and what it involves, along with the difference between patient confidentiality and patient privacy.
  • Learn the importance of medical records. In this module you will learn the purpose and benefits that medical records provide.
  • Identify the different medical jargon and terminology so that you are not left behind.
  • Learn about the information technology used in the medical profession along with basic computer use to electronic prescriptions, patient registrations and more.
  • Get an understanding on why information technology is so important in the medical profession.
  • Learn management for medical records.
  • Understand the importance of health and safety in the workplace.
  • Learn about supplies and inventory management.
  • Identify what communication skills you will need to be an effective medical secretary.
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